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Mon–Fri, 9:30am – 5:30pm

Our services

Support shaped around your situation

Every service below is free, confidential and delivered by people who will take the time to understand what you actually need.

Practical Support

Everyday, hands-on help when life feels overwhelming.

  • Understanding letters, bills and official paperwork
  • Signposting to food, energy and hardship support
  • Help contacting councils, landlords and providers
  • Support attending appointments and phone calls

Digital Inclusion

Confidence with phones, laptops and online services.

  • Setting up email and online accounts
  • Using council, NHS and benefits portals
  • Staying safe online and spotting scams
  • One-to-one sessions at your own pace

Employment Support

Practical steps towards work, training and stability.

  • CV writing and job application help
  • Searching and applying for local roles
  • Interview preparation and practice
  • Connecting to training and volunteering

Early Practical Help

Support at the first sign of difficulty, before things escalate.

  • A calm conversation about what's going on
  • Working out priorities and next steps
  • Preventing small problems becoming crises
  • Regular check-ins while things settle

Forms & Applications

Never face a complicated form on your own again.

  • Benefits, housing and grant applications
  • Blue Badge, school and council forms
  • Gathering the right evidence and documents
  • Checking and submitting on time

Complaints & Appeals

Help to be heard when a decision doesn't feel right.

  • Understanding decisions and your options
  • Writing clear complaints and appeal letters
  • Keeping track of deadlines and responses
  • Referral to specialist advice where needed

Need support?

Whether you need a little help or a lot, we are here for you.

Get Help Today