Contact us
We're ready when you are
Call, email or send us a message. Everything you tell us is treated in confidence.
Direct contact
- Call us0203 750 8803
- Email usinfo@primecss.org.uk
- Message or call us on WhatsApp0203 750 8803
- Opening hoursMonday – Friday, 9:30am – 4:30pm
- Where to find us (by appointment)Walthamstow Library or Leyton LibraryWalthamstow Library, High Street, London E17 7JN
Leyton Library, High Road Leyton, London E10 5QHWe don't have a walk-in office. Book a session and we'll confirm which library to meet at.
Prefer to speak to someone?
Call us on 0203 750 8803 during our opening hours or email us and we will get back to you as soon as possible.
Call 0203 750 8803Send us a message
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24/7 out of hours
Need help right now?
We're closed outside 9:30am – 4:30pm, Monday to Friday. These services are available when we're not, day or night.
- NHS 111Non-emergency urgent health advice, 24 hours a dayCall 111
- Police non-emergencyReport something that is not an emergencyCall 101
- StepChange Debt CharityFree, confidential debt and money adviceCall 0800 138 1111
- SamaritansFree, confidential emotional support, any timeCall 116 123
- Emergency servicesIf life is at risk or a crime is in progressCall 999
- Citizens AdviceFree online advice on benefits, debt and housingVisit website(opens in a new tab)
- Shelter housing lineEmergency housing adviceCall 0808 800 4444
- National Domestic Abuse HelplineFree and confidential, 24 hours a dayCall 0808 2000 247