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Mon–Fri, 9:30am – 5:30pm

A community interest company

Building Stronger Communities, One Person at a Time

Prime Community Support Services CIC offers free, confidential and practical help with the everyday things that hold people back, paperwork, technology, work and knowing where to turn next.

Monday – Friday, 9:30am – 5:30pm · 24/7 help assistant always online

A welcoming woman in everyday clothing in a bright community centre

“Nobody should face it alone.”

Friendly, judgement-free support from people who know the system.

Our impact

Communities Served
0
Services Accessed
0+
Hours of Support
0+

Who we are

A small, dedicated team providing early, practical support so people can access the services and opportunities they are entitled to.

Community Focused

We are rooted in the neighbourhoods we serve and shaped by the people who live in them.

Inclusive & Accessible

Language, disability or digital confidence should never be a barrier to getting help.

Trusted & Confidential

What you share stays with us. We listen without judgement, every single time.

Community stories

Real experiences from people we've walked alongside.

They sat with me for two hours and helped me finish a form I'd been dreading for months. For the first time in ages I felt like someone was actually on my side.
Amina · Supported with forms & applications · 12/03/2026

Not sure where to start?

Tell us what's going on. One conversation is often all it takes to find the next step.

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